Guidelines for Visitors
As an integral part of our patient-centred care model, Pembroke Regional Hospital recognizes that family play a vital role in patient care.
Visiting policies are reviewed at times of increased risk and degrees of visitation altered based on risk and patient needs.
The following guidelines are intended to respect our commitment to patient-centred care while balancing the need to protect patients, staff and volunteers from the spread of infections.
Public Visiting Hours
Public visitors are welcome from 1130 to 2030 hours (11:30 a.m. to 8:30 p.m.) daily.
Visitors are restricted to two (2) per patient.
Visitors may be requested to leave the room in order to facilitate patient care.
Children under 12 must be accompanied by an adult (over age 18).
For Families:
Family members are welcome at anytime to participate in care or to offer reassurance and support. A maximum of two (2) family members are welcome at any one time on in-patient units, unless otherwise authorized.
Hours for family visiting are decided on between the patient and her/his nurse. Patient’s requested visitor restrictions are respected.
For compassionate reasons, the Charge Nurse may grant exceptions to these guidelines.
Parents are advised that young children visiting can be exposed to unusual risks and are to assure supervision.
Self-screening:
If you are sick, please do not visit a patient in the hospital. Patients can be placed at great risk if germs are brought in and spread throughout the hospital.
If you have a fever, cough, runny nose, sore throat, diarrhea, new rash, or are otherwise unwell (or ill), you should stay home.
Handwashing:
Washing your hands with soap and warm water for 15 seconds or using the hand gel sanitizer found throughout the hospital is the best way of limiting the spread of germs, even if you are feeling well.
Family and visitors are requested to please wash their hands when entering the hospital.
Cell phones:
Outpatients (emergency, medical daycare, surgical daycare, ambulatory clinics):
Location
The Pembroke Regional Hospital is located at 705 Mackay Street, Pembroke, Ontario.
To access the Hospital from Highway 17, exit at the lighted intersection of Paul Martin Drive and Highway 41. Take Paul Martin Drive to Town Line. Turn right on Town Line. Turn left on Mackay Street and the Hospital can be found three blocks away.
In the City of Pembroke, follow the Hospital signs or take Pembroke Street to Mackay Street.